Privacy Policy

Last updated: May 20, 2026

Zentrix AI Soft Solutions operates the Zentrix Smart School mobile application and related school management services. This Privacy Policy explains how we collect, use, disclose, and protect information when schools, parents, teachers, staff, and administrators use our application.

1. Information We Collect

Depending on the features used by a school, the app may collect or process the following information:

• Account information such as name, mobile number, email address, username, role, and login credentials.
• Student information such as name, admission number, class, section, attendance, marks, homework, fee records, parent or guardian details, and school-related profile information.
• Teacher, staff, and administrator information such as name, contact details, attendance, assigned classes, subjects, and role permissions.
• Homework files, notices, announcements, messages, receipts, and other school documents uploaded or shared through the app.
• Device and app information such as device type, operating system, app version, push notification token, approximate network information, and diagnostic data.
• Advertising-related identifiers and basic device information when ads are shown through Google AdMob.

2. How We Use Information

We use information to:

• Provide school ERP features such as attendance, homework, marks, fees, announcements, notifications, and reports.
• Authenticate users and manage role-based access for parents, teachers, staff, and administrators.
• Send important school updates, notices, reminders, and app notifications.
• Generate receipts, reports, dashboards, and school records.
• Improve app reliability, security, performance, and user experience.
• Show ads where enabled in the app.
• Comply with legal, regulatory, school policy, and security requirements.

3. Student and Children's Information

Zentrix Smart School is intended for use by schools and by authorized parents, teachers, staff, and administrators. The app may contain information about students, including children, because schools use the service to manage school operations. Student information is provided by the school or authorized users and is shown only to users with permitted access, such as the relevant parent, teacher, staff member, or administrator.

The app is not intended for unsupervised use by children. If a school, parent, or guardian believes student information should be corrected or removed, they should contact the school administration or contact us using the details below.

4. Sharing of Information

We do not sell personal information. We may share information only in these situations:

• With the relevant school and its authorized administrators, teachers, staff, parents, or guardians.
• With service providers who help us operate hosting, notifications, analytics, email, SMS, file storage, payment, or advertising services.
• When required by law, regulation, court order, government request, or to protect rights, safety, and security.
• During business transfers such as merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality protections.

5. Advertising and Third-Party Services

Zentrix Smart School may display ads using Google AdMob. Google and its partners may collect and process device information, advertising identifiers, IP address, and app interaction data to provide, measure, and improve ads. Where possible, we request non-personalized ads.

You can learn more about how Google uses data from apps that use its services at https://policies.google.com/technologies/partner-sites.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain school, student, user, and operational records for as long as needed to provide the service to the school, meet legal or accounting requirements, resolve disputes, maintain security, and support school recordkeeping. Schools may request correction or deletion of information where legally and operationally permitted.

8. User Choices and Rights

Users may contact their school administrator to update account or student information. Users may also contact us to request access, correction, or deletion of personal information, subject to school authorization, legal requirements, and system recordkeeping needs.

9. Permissions

The app may request permissions only when needed for app features, such as:

• Notifications, to send school notices and reminders.
• Files or media access, to upload homework attachments or documents where supported.
• Internet access, to connect to the school ERP backend.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of the app after changes means the updated policy applies.

11. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

Zentrix AI Soft Solutions
Email: support@zentrixaisoftsolutions.com
Website: https://zentrixaisoftsolutions.com